How can we help you today?

For clinic hours and how to make an appointment.

For directions, accessibility, public transport, and parking information.

For advice, quotes, or information about our products and services.

Share your experiences and suggestions.

For Appointments:

To make or change an appointment, please contact our friendly off-site reception team, available Monday to Friday: 8.30am – 5pm.

If you need to contact us out-of-hours, please use the contact form below.

Consultation with the audiologist is strictly by appointment.

Appointment Times

9am – 2.30pm

9am – 5pm

by arrangement

Closed on public holidays

Clinic Location:

Get in touch.

For general enquiries, we can be contacted directly via SMS, email, or contact form. Please leave a detailed message and your contact information and we will be in touch. Please allow 2-3 working days unless marked “urgent”.

Contact Form

We value your feedback.

We are committed to continuous quality improvement, and there is no better guide than feedback from our clients. Whether it’s a compliment, suggestion or complaint, please share your thoughts and experiences to help us improve our services. Every submission is important to us and will be acknowledged.

If you’ve had a positive experience at Evergreen Audiology, we’d love for you to share it with us and others. Your stories inspire us and help others to trust that they will receive the quality of care we strive to provide.

If you have a Google account, please consider leaving us a Google review so that your feedback can assist others in making informed choices about their hearing healthcare. If you prefer, you can always send us an email, call us, or use the contact form above.
Leaving a Google review is easy –
  1. Follow this link
  2. Rate us and share details about your experience


If you have suggestions for services we can provide or how we can make our clinic more accessible and comfortable for you, please use the contact form above. Your suggestions will be received directly by Nicole (the clinic owner) and taken into careful consideration.

At Evergreen Audiology, we strive to provide exceptional service and products. However, we understand that sometimes things may not go to plan. If you’re not completely satisfied or have encountered an issue, we want to hear about it, and we appreciate the opportunity to make things right.

We prefer to receive complaints in writing so that they can be completely and accurately documented. Please reach out via our contact form or by email to

Details to include –

  1. Describe the Issue: Please provide a clear and detailed account of the problem you’ve experienced and who was involved.
  2. Include Relevant Information: Share any relevant order numbers, dates, or details that can help us understand the context.
  3. Suggest a Resolution: If you have a preferred outcome in mind, let us know. We aim to resolve all issues in a manner that is fair and satisfactory.

We aim to acknowledge all complaints within 48 hours. We will review your complaint thoroughly and fairly and we will keep you involved throughout the process as we work towards a resolution as quickly as possible. If you are dissatisfied with the handling of your complaint, please refer to section 15 of our Privacy Policy.

We appreciate your time and trust in us.
Thank you for helping us grow and serve you better.